Our Services

On-Demand Help Desk

a woman sitting at a desk with a laptop computer and a notebook
a woman sitting at a desk with a laptop computer and a notebook

At Alchemic Technology, our On-Demand IT Help Desk Support Service is your go-to solution for all IT-related needs. We offer immediate, professional assistance, priding ourselves on our prompt response to customer queries and efficient issue resolution. Our expert team is adept at diagnosing and troubleshooting a wide range of technical issues, from account setup and software/hardware configuration to network connectivity and system functionality. We provide clear, concise, step-by-step solutions ensuring you understand the process. Additionally, we meticulously track all help desk interactions by recording detailed notes and documenting resolutions in our system for seamless service and comprehensive IT support history.

Our commitment to you extends beyond issue resolution. We follow up with clients to ensure their IT systems remain fully functional post-troubleshooting, and we effectively manage multiple open cases simultaneously to ensure no issue is left unresolved. Trust our On-Demand IT Help Desk Support Service to keep your systems running smoothly and efficiently. To ensure the safety, security, and trustworthiness of our services, all contracts with Alchemic Technology are managed through Upwork, a reputable platform for connecting professionals and clients. This added layer of protection gives our clients peace of mind knowing their projects and finances are in safe hands.

AI Development and Prompt Engineering

Alchemic Technology excels in AI Development and Prompt Engineering to offer tailored solutions to revolutionize business operations. We use the MeetCody.ai platform and Python for rapid AI chatbot creation and training, enhancing customer engagement. Our expert prompt engineers design intricate prompts for AI to facilitate natural, informative, and engaging interactions. We also streamline workflows by utilizing Zapier for automating tasks. Our expertise extends to Natural Language Processing and advanced AI models like OpenAI's ChatGPT-4 which enables us to create more sophisticated and intuitive chatbots. We're ready to transform your operations with our innovative AI solutions.

Interested in custom AI chatbots or need automation tasks set up for your website or business? Tell us your needs and get a quote!

robot playing piano
robot playing piano
two women standing in front of a white board board
two women standing in front of a white board board

IT Consulting

Our IT consulting services provide expert guidance on strategic technology decisions. Whether you're looking to improve your current infrastructure or plan for future growth, we collaborate with you to identify and implement the most suitable solutions to achieve your business goals at an affordable rate.

Web Design and Development

A compelling online presence is essential for any modern business, and that starts with an engaging, user-friendly website. Our web design and development services focus on creating visually appealing, responsive, and accessible websites that cater to your target audience.

Our web design services cater to businesses and individuals seeking a strong online presence. Our creative and skilled web designers focus on crafting visually stunning and highly functional websites, setting you apart from the competition. We follow industry best practices and adhere to the latest web standards, ensuring optimal performance across all devices and platforms.

silver iMac displaying color gradient
silver iMac displaying color gradient

Technical Setups for Streaming

black and gray laptop computer on brown wooden table
black and gray laptop computer on brown wooden table

With the growing popularity of live streaming for events, webinars, and online content creation, ensuring a seamless and high-quality viewing experience is crucial. Our streaming technical setup services cover everything from configuring the right hardware and software to optimizing network performance and minimizing latency.

We work with a variety of streaming platforms, such as Twitch, YouTube, and Facebook Live, to help you reach your target audience effectively. Our team also provides guidance on best practices for camera, lighting, and audio setups, ensuring that your content is both engaging and professional.

Affordable Technical Guides

Streamline your IT experience with our Online Store and discover a cost-effective solution to common IT challenges with our growing extensive collection of pre-made technical guides available in our online store. We understand that IT practices and issues can be overwhelming for businesses, which is why we've meticulously crafted these guides to address a wide range of everyday concerns.

Each guide provides clear, step-by-step instructions that simplify complex tasks and enable you to efficiently tackle issues on your own. By offering these resources at an affordable price, we aim to empower businesses to become more self-sufficient in their IT management, ultimately saving time and resources while maintaining a high level of expertise. Our digital downloads are safe and secure thanks to our partners at Gumroad.

10% OFF CUSTOM SERVICE WITH THE PURCHASE OF A PRE-MADE DIGITAL GUIDE!

person holding white Samsung Galaxy Tab
person holding white Samsung Galaxy Tab